Conduit AI answers every patient call, schedules appointments, handles after-hours inquiries, and ensures no patient slips away to another practice.
Start Free Trial →Set up in minutes. HIPAA-conscious design. Works with your existing phone system and scheduling software.
Forward calls to Conduit when your front desk is busy, during lunch breaks, after hours, or 24/7. Seamless integration with any phone system — VoIP, landline, or mobile.
Conduit answers with your practice's name and personality. It schedules appointments, answers common questions about services and insurance, and triages after-hours concerns appropriately.
New appointments appear in your practice management system. Urgent matters are escalated immediately. You get full call summaries and transcripts for every interaction.
When a patient can't reach you, they call the next practice on Google. Calculate the cost of missed calls.
Conduit understands dental procedures, medical terminology, insurance questions, and how healthcare practices operate.
When existing patients call for a cleaning, follow-up, or new concern, Conduit books them immediately. No hold times, no voicemails, no risk of them calling another practice out of frustration.
Patients calling with toothaches at midnight or post-op concerns get intelligent triage. Conduit provides appropriate guidance, captures details for your review, and escalates true emergencies to your on-call provider.
Conduit books the right appointment type for the right duration with the right provider. Cleanings, exams, consultations, and follow-ups are each handled correctly based on your practice's scheduling rules.
Transparent pricing designed for healthcare practices. No contracts, cancel anytime.
For single-provider practices
Up to 200 calls per month
For multi-provider practices
Up to 750 calls per month
For DSOs and multi-location groups
Unlimited calls
Conduit is designed with healthcare privacy in mind. The AI does not store protected health information (PHI) beyond what's necessary for call handling. Call data is encrypted in transit and at rest, and our platform follows industry best practices for healthcare data handling. We recommend consulting with your compliance officer to ensure our solution meets your specific regulatory requirements.
Conduit does not provide medical or dental advice. Instead, it follows your practice's after-hours protocols. For routine matters (scheduling, billing questions), it handles them directly. For clinical concerns, it captures the patient's symptoms and details, provides your practice's standard after-hours guidance (e.g., “go to the ER for severe bleeding”), and escalates to your on-call provider when criteria are met.
Yes. You configure the insurance plans you accept, common billing information, and payment policies. When patients call asking “Do you accept Delta Dental?” or “What's the cost of a cleaning?”, Conduit provides accurate answers based on your configuration. Complex billing inquiries are flagged for your front desk to handle during business hours.
Conduit integrates with popular practice management systems including Dentrix, Eaglesoft, Open Dental, Athenahealth, and others. Appointments booked by Conduit appear directly in your PMS, eliminating double-entry. We also support Google Calendar, Outlook, and webhook-based integrations for custom workflows.
True emergencies are handled according to your protocols. You define your escalation criteria — for example, severe pain, uncontrolled bleeding, facial swelling, or post-surgical complications. When Conduit identifies an emergency based on these criteria, it immediately escalates to your on-call provider via text, call, or both, while providing the patient with your emergency instructions.
Join hundreds of dental and medical practices using Conduit AI to retain patients and fill their schedules around the clock.
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