Last updated: February 25, 2026
Conduit AI LLC ("Conduit AI," "we," "us," or "our") operates the website conduitai.io and provides AI-powered lead recovery services for service businesses. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Personal Information: Name, email address, phone number, business name, and business address that you voluntarily provide when signing up for our service, requesting a demo, or contacting us.
Call Data: When our AI voice agent answers calls on behalf of your business, we collect caller information including phone numbers, names, and the content of conversations to provide our lead capture service.
Usage Data: We automatically collect certain information when you visit our website, including IP address, browser type, operating system, referring URLs, and pages viewed.
Payment Information: Payment details are processed securely through Stripe. We do not store your full credit card number on our servers.
We use the information we collect to: provide, operate, and maintain our AI lead recovery service; process transactions and send related information; send you notifications about captured leads; respond to your comments, questions, and requests; monitor and analyze usage trends to improve our service; detect, prevent, and address technical issues and fraud; and communicate with you about products, services, and events.
We do not sell your personal information. We may share information with: service providers including Vapi AI (vapi.ai) for AI voice processing, OpenAI (openai.com) for language responses, Twilio (twilio.com) for telephony, Stripe (stripe.com) for payments, and Supabase (supabase.com) for data storage; law enforcement if required by law; and business partners with your consent.
We implement industry-standard security measures to protect your information. All data is encrypted in transit and at rest. However, no method of electronic transmission or storage is 100% secure.
You have the right to: access, update, or delete your personal information; opt out of marketing communications; request a copy of your data; and withdraw consent at any time. To exercise these rights, contact us at luis@conduitai.io.
If you have questions about this Privacy Policy, please contact us at luis@conduitai.io.